FAQ (Frequently Asked Questions)
Here are answers to some of the most common questions about shopping on World Trend:
1. What is World Trend?
World Trend is a global online marketplace where you can find a wide range of products, including courses, accessories, clothing, and vouchers, all curated to meet diverse needs.
2. How can I place an order?
Simply browse our website, add your desired products to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
3. What payment methods are accepted?
We accept credit/debit cards, PayPal, bank transfers, mobile wallets, cash on delivery (COD), and gift cards. For more details, visit our Payment Options page.
4. How long does shipping take?
Shipping times vary based on your location and the product selected. Typically, orders are delivered within 3-7 business days. For international shipping, delivery may take longer.
5. Can I return or exchange a product?
Yes, we have a flexible return and exchange policy. Products can be returned or exchanged within 15 days of delivery, provided they are unused and in their original packaging. Certain restrictions may apply. Visit our Returns & Exchanges page for more details.
6. How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. Use this number to track your shipment on our website.
7. Do you offer customer support?
Yes, our dedicated support team is available 24/7 to assist you. You can contact us at support@worldtrend.com or through our live chat option.
8. Are my payments secure?
Absolutely. All transactions are processed through secure payment gateways, ensuring the protection of your personal and financial information.
9. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times will vary depending on your location.
10. How can I cancel my order?
Orders can be canceled within 24 hours of placement by contacting our customer support team. Once your order is shipped, it cannot be canceled but can be returned after delivery.
If you have any additional questions, don’t hesitate to contact us!
